Input the tracking number and verify customer name and phone number.
▾Opening Script
"Thank you for calling GOFO Express, my name is [Agent's Name]. May I have your tracking number? so I can better assist you?"
Press enter or space to select a node. You can then use the arrow keys to move the node around. Press delete to remove it and escape to cancel.
Press enter or space to select an edge. You can then press delete to remove it or escape to cancel.